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TracFone complaint: Transaction Status

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Filed 12 Sep 2021 by Nadia`

ON SEPTEMBER THE 8th , TRANSACTION ID1538477046 WAS APPROVED THROUGH YOUR SISTER COMPANY STRAIGHT TALK FOR A SERVICE PLAN USD130 TRANSACTION TYPE PURCHASE

ON SEPTEMBER THE 11th at 20:39 EDT RECEIVED A TEXT INFORMING ME THAT MY PIN NUMBER VOICE MAIL ON MY TRACFONE DEVICE 8439960480 WITHOUT MY CONSENT NOR KNOWLEDGE WAS CHANGED

ATTEMPTED TO VERIFY AND INFORM OF THE MATTER TRACFONE, BUT MY PASSWORD ACCOUNT WAS DISABLED ON TRACFONE UNABLED ONLY ON STRAIGHT TALK

SEPTEMBER 11th I DECIDED TO BUY USD15 TRANSACTION TYPE ENROLLMENT TRANSACTION ID BP20210911469768224 TO ACTIVATE AND SYNCHRONYZE MY TRACFONE ACCOUNT WITH THE DEVICE ORIGINAL IDENTITY.

DESPITE THE PROMISE OF FREEDOM OF UNLIMITED CARRY OVER ON YOUR ADVERTISEMENT AND DESPITE STRAIGHTTALK THE SISTER COMPANY WAS ONLY THE RECEIVER OF PAYMENTS ADDRESSED TO TRACFONE SINCE INCEPTION, APPROVED TRANSACTION ID1538477046 OF SEPTEMBER 8th, 2021 HAS BEEN REJECTED ABSORBED 3 DAYS LATER FOR A SERVICE CHARGED OF USD143,66.

PLEASE REVERT THE INCONVENIENT.

BEST REGARDS

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