TracFone complaint: No phone service

52221: reported lost Tracfone. Brielle: You can keep your number and minutes (over 300 minutes) when you receive your new phone. 52521 – 6821: talked with Margarita, Jessica, Nelson, Cyndi, and Mark, who ed that I would be able to keep my number and minutes.
6821: received correct new phone. Jeanette, Rolly and Mary still ed that I could keep the number and minutes. But the phone registered a new number. I was told that my old number had been put on the blacklist due to having been reported stolen. It would take 72 hours to get the number off of the list.
61021: start of 72 hours
61321: 11:45 PM expected time for phone number and minutes to be restored.
61421: Jan informed me that the number was unavailable, and the new number and associated new phone had been reported stolen. Mark told me that I would have to purchase additional minutes if I wanted to continue to talk with customer support. At this point, I had no working phone, phone number or minutes, after having continuous service with Tracfone since 2017. Why continue to stay with Tracfone? I should have gone to another provider on May 22 to begin with.