Bank statement charge
What is the CCBill.com charge on my bank statement?
Who charged you
CCBill billing for adult-content and other subscription sites
CCBill.com or CCBillEU is CCBill, a US payment company that bills for subscription websites, many of them adult-content sites, so the site's name stays off your statement. The charge is usually a membership, a trial that became a paid membership, or a renewal, sometimes bought by someone else with your card.
How it can show on a statement
CCBill.comCCBILL.COM [phone number]CCBILLEU [phone number]WWW.CCBILL.COM
Find out what it was
- 1
Search your inbox, spam folder and any older email addresses for CCBill and for the exact amount; every purchase gets a confirmation email with a subscription ID.
- 2
Count back one billing period from the charge date, such as 30 days, and look for a sign-up or a trial at that point.
- 3
Check whether a second line for the same amount is still marked pending; on a debit card the first check can show as its own line before it drops off.
- 4
Compare the amount with the price of any cam, creator or dating site you joined around that time.
- 5
Check with anyone who shares the card, or whose browser has it saved, whether they bought a membership near that date.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to CCBill, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “CCBill.com”?
A website that uses CCBill hands it the whole payment: CCBill takes the card, sends the confirmation email and runs the renewals, so its name is the one your bank shows. CCBill says every subscription bought through it appears discreetly as CCBill.com or CCBillEU with a number after it, and the join page shows that exact wording before you pay. The name of the site itself is left off on purpose.
CCBillEU is the same company. CCBill LLC is based in Phoenix, Arizona, and CCBill also runs CCBill UK Limited in London and CCBill IE Limited in Dublin. Renewals are timed to the minute from the first payment, and billing periods are set in days, so a repeat charge comes exactly one period, such as 30 days, after the sign-up.
Why you might see this charge
- A membership to an adult-content, live cam or dating site that renewed one billing period, such as 30 days, after the first payment.
- A trial that rolled into the full membership because the cancellation came less than 24 hours before the trial ended, or not at all.
- A hold for the full membership price, placed when a trial starts, that your bank can keep for up to 7 to 10 days after you cancel.
- A purchase on a creator or fan platform that takes its payments through CCBill.
- A sign-up by a partner or housemate who used your card or a browser where it is saved.
- Two lines for one debit card payment: a pending check that should drop off within up to 7 business days, and the real charge.
Is CCBill.com legit?
Yes. CCBill is a long-standing US payment company, CCBill LLC, which works as a payment facilitator for Esquire Bank and has sister companies in the UK and Ireland. A CCBill.com line is normally a real purchase from a site that bills through it, and CCBill says the sites never receive your card number. The trial length and the renewal price are set by the site you joined, so a genuine charge can still come as a surprise.
A CCBill purchase brings a confirmation email with a subscription ID, not a request to type in your card or log in through a link. Check the charge against the confirmation emails in your own inbox, never through a link in a message.
Other charges people look up
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| SegpayCS.com | Segpay | SegpayCS.com or SegpayEU.com is Segpay, a Florida payment company that bills for subscription websites, many of them… |
| TRUSTLY GROUP AB | Trustly | TRUSTLY GROUP AB is Trustly, a Swedish pay-by-bank company that collects payments for other businesses; in the UK the… |
| JPMC RE PAYPAL | PayPal | JPMC RE PAYPAL is PayPal, collecting money from your bank account under the Direct Debit you agreed to when you linked… |
| FORIS DAX INC | Crypto.com | FORIS DAX INC is Foris DAX, Inc., the US company behind Crypto.com, the crypto app and card company; in Canada the… |
| MoonPay | MoonPay | MoonPay is a payments company that sells cryptocurrency inside wallet apps such as Phantom, and on its own website and… |
| PAYRANGE MOBILE | PayRange | PAYRANGE MOBILE is PayRange, the mobile app that pays laundry machines, vending machines and other coin machines over… |
| COMENITY PAY OH WEB PYMT | Comenity | COMENITY PAY OH WEB PYMT is a payment to a store credit card issued by Comenity, Bread Financial's bank. |
| GFM INTERNATIONAL SERV | GoFundMe | GFM INTERNATIONAL SERV is GoFundMe, the online fundraising platform, taking payment through its UK company. |
Questions about CCBill.com
What is a CCBill.com charge?
It is a purchase from a website that uses CCBill for its billing, most often a membership to an adult-content, live cam, dating or creator site. CCBill bills in its own name, so the site's name does not appear on the statement.
Is CCBill legit?
Yes. CCBill LLC is a registered US payment company that works as a payment facilitator for Esquire Bank, and it has been billing for online subscriptions for decades. A charge from it is normally genuine billing for a site membership, even when the site is not named.
What is CCBillEU on my statement?
It is the same company as CCBill.com. Next to CCBill LLC in the US, CCBill runs CCBill UK Limited in London and CCBill IE Limited in Dublin, and some purchases are billed under the CCBillEU name.
Why did CCBill charge me after a trial?
A membership with recurring billing renews at the end of its first term unless it is cancelled at least 24 hours before that term ends. A trial can also put a hold for the full price on your card, which the bank can keep for up to 7 to 10 days after you cancel.
What if I did not agree to a CCBill.com charge?
File a complaint on Complain.biz. We write it with you and send it to CCBill, so you do not have to chase it yourself.
Based on
- Why do I have a CCBill.com or CCBillEU charge on my bank or card statement? (CCBill)
- Identifying a CCBill charge on your statement (CCBill)
- Billing support for consumers (CCBill)
- What does the term recurring billing mean? (CCBill)
- When must my membership be canceled to avoid a recurring charge? (CCBill)
- Dynamic pricing user guide: billing periods are set in days (CCBill)
- Pending transactions for trial memberships (CCBill)
- Why was my credit card charged twice? (CCBill)
- How do I find my subscription ID number? (CCBill)
- About CCBill (CCBill)
- Contact and office locations (CCBill)
- Industries CCBill bills for (CCBill)