Bank statement charge
What is ASHBOURNE or Ashbourne Management on my bank statement?
Who charged you
Ashbourne Membership Management runs memberships and collects fees for gyms and fitness clubs
ASHBOURNE or Ashbourne Management is Ashbourne Membership Management, a UK company that collects membership fees by Direct Debit for gyms and fitness clubs. The charge is usually your monthly gym membership, collected under Ashbourne's name instead of the gym's.
How it can show on a statement
ASHBOURNEASHBOURNE MEMBERSHIP MANAGEMENT
Find out what it was
- 1
Think of every gym, studio or boxing club you or your household joined, including any you stopped visiting; Ashbourne collects for many clubs, so the gym's name is not on the line.
- 2
Check the date: under Ashbourne's UK terms payments come out on the 1st, 9th, 17th or 24th of the month, or on a date your gym set.
- 3
Search your inbox, spam folder and text messages for Ashbourne around the date you joined a gym or the payments started.
- 4
Find the joining form or online sign-up you completed at the gym: it shows the minimum membership period you chose and the monthly amount.
- 5
Open the Direct Debit list in your banking app and check when the Ashbourne entry was set up.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Ashbourne Membership Management, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “ASHBOURNE”?
Ashbourne runs memberships for gyms, health clubs, studios and boxing clubs: its own team collects the fees from members and passes the money to the club. Because Ashbourne collects, your bank shows its name and not the gym's. Gyms that use it tell new members that the monthly debit appears as Ashbourne, and Ashbourne itself explains why its name shows on members' bank statements.
In the UK the gym's membership agreement is administered by Ashbourne Management Services Ltd, which acts for the club in every part of the agreement, including recovering money that is owed. Under Ashbourne's UK terms, payments come out on the 1st, 9th, 17th or 24th of the month, or on a date set by the gym.
Why you might see this charge
- A monthly membership at a gym, health club, studio or boxing club that uses Ashbourne.
- A payment during the minimum membership period you chose when you joined, which runs to the end unless the membership is ended, suspended or transferred under the terms.
- A payment after the minimum period, when the membership rolls on month by month until it is cancelled.
- The full monthly fee for the one-month notice period after you asked to cancel; the terms allow no part-month refunds.
- A £25 administration fee after a missed payment, or arrears that Ashbourne collects for the gym.
Is ASHBOURNE legit?
Yes. Ashbourne Membership Management is a family-run business that has worked with gyms and health clubs for over 25 years, from the UK and Ireland to the US, Norway and Greece. In the UK its gym contracts are administered by Ashbourne Management Services Ltd, a company registered in England. An Ashbourne line normally means a gym you or someone in your household joined has asked it to collect the membership fee.
Ashbourne acts for the gym, and the agreement it administers has a minimum membership period and a one-month notice period, so payments can carry on after you stop going. Under the terms, notice only counts once it is confirmed. Ashbourne also takes the payments, handles notices and recovers money owed in its own name, so if payments continued after you cancelled, a fee was added or the amount is not what you agreed, Ashbourne is the business to complain to.
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Questions about ASHBOURNE
What is Ashbourne Management on my bank statement?
It is a gym or fitness club membership that Ashbourne Membership Management collects for the club by Direct Debit. Ashbourne collects the fee and passes it to the gym, which is why its name shows instead of the gym's.
Who are Ashbourne Management Services Ltd?
Ashbourne Management Services Ltd is the UK company that administers membership agreements for gyms that use Ashbourne. It collects the fees and acts for the gym in every part of the agreement, including money that is owed.
When does Ashbourne take payments?
Under Ashbourne's UK terms, membership payments come out on the 1st, 9th, 17th or 24th of the month, or on a date your gym set. Without a gym date, they fall on the collection date nearest to one month after you sign up.
Why is Ashbourne still taking money after I cancelled?
Ashbourne's terms have a minimum membership period and, after it, a one-month notice period with a full monthly fee. Notice only counts once it is confirmed, so a payment can still follow your request.
What if I did not agree to an Ashbourne payment?
File a complaint on Complain.biz about Ashbourne. Under its UK terms Ashbourne runs the membership agreement for the gym, takes the payments and recovers money owed in its own name, so we write the complaint with you and send it to Ashbourne, and you do not have to chase it yourself.
Based on
- Ashbourne Membership Management has appeared on my bank statement (Ashbourne)
- Gym contract terms and conditions (UK): Ashbourne Management Services Ltd, payment dates, notice, fees (Ashbourne)
- Membership: our direct debit payment will appear as Ashbourne on your bank statement (The Bodybuilding and Fitness Gym)
- Join us: your monthly debit will appear on your bank statement as Ashbourne (Performance Fitness Eastbourne)
- Ashbourne Membership Management: club management and payment collection, a family-run business (Ashbourne)
- Complete club management: we collect your payments and follow up missed instalments (Ashbourne)
- Ashbourne explained: over 25 years with health clubs and gyms (Ashbourne)
- ASHBOURNE MANAGEMENT SERVICES LIMITED, company 03803567 (Companies House)