Bank statement charge
What is the PMUSA charge on my bank statement?
Who charged you
ParkMobile parking payment app
PMUSA is ParkMobile, the parking payment app, short for its earlier company name ParkMobile USA. The charge is usually a street, garage or event parking session paid in the app, plus any transaction fee, or a monthly ParkMobile membership fee.
How it can show on a statement
PMUSAPMUSA [NUMBER] [CITY OR VENUE]PARKMOBILEPARKMOBILE-[CITY OR NUMBER]
1 more way it shows
[CITY]-PARKMOBILE
Find out what it was
- 1
Open the ParkMobile app and look under Activity, then History, for a session with the same date and amount.
- 2
Search your email and text messages for a ParkMobile parking confirmation with the same amount; confirmations can come by email, text or app notification.
- 3
Read the place after the number on the line, such as WILMINGTO or PHILADELP, and compare it with where you or someone on your account parked.
- 4
If the same amount comes back early each month, check which membership plan the account is on and how many license plates are listed.
- 5
Count your sessions in the app against the lines on your statement: a session on a Saturday can post on Monday or Tuesday, and small sessions can be grouped into one line.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to ParkMobile, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “PMUSA”?
PMUSA stands for ParkMobile USA, an earlier name of the company that is now ParkMobile, LLC. ParkMobile provides the payment technology for the city, university, airport or parking company that runs the space, and the money goes to that operator; ParkMobile itself does not own or run the parking areas. In many cities ParkMobile is also the merchant of record, the business that takes the card payment, so its own name starts the line. The statement shows PMUSA, a number and the place, cut short to fit, such as PMUSA 758087 WILMINGTO for Wilmington, Delaware. The place can also be a venue or an operator rather than a city.
Some lines show PARKMOBILE instead, on its own or joined to a city, such as PARKMOBILE-WILMINGTOND on older Wilmington lines and CITYOFSAC-PARKMOBILE for the City of Sacramento. Membership fees are charged on their own, on the 1st of each month, not with a parking session. ParkMobile is part of Arrive, the group behind EasyPark and Flowbird.
Why you might see this charge
- A street, garage or event parking session paid in the ParkMobile app, often a few dollars, plus the transaction fee that many areas add to each session and to each extension.
- A monthly membership: ParkMobile Go costs $5.99 a month and ParkMobile for Business $8.99 a month for each license plate, charged on the 1st of each month, with a part-month amount charged on the day of the upgrade.
- A ParkMobile Wallet top-up of $25, $50 or $75, charged to the card on file when the Wallet balance reaches zero.
- A hold of up to $15 on a debit card in areas where ParkMobile groups small parking payments over 72 hours; the part not used is released after 72 hours.
- A session started by camera parking for a car you sold or a rental you returned, or an older session that failed to charge and was billed again once the card on the account was updated.
- Another person on the same account: one ParkMobile account can have up to five users, each with their own mobile number and email address.
Is PMUSA legit?
Yes. ParkMobile is a real parking payment company based in Atlanta, part of the Arrive group, and its app is used by cities, college campuses, airports and stadiums across the US. A PMUSA line is normally a parking session, a fee, a Wallet top-up or a membership on a ParkMobile account.
ParkMobile warns about fake websites and fake QR code stickers on parking signs that copy its name to collect card details, and says it never sends private customers payment links by text or emails them about unpaid parking. Check a charge in the app itself, not through a link in a message.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| TFL TRAVEL CHARGE | TfL | TFL TRAVEL CHARGE is Transport for London (TfL) charging the contactless card or mobile wallet you used on the Tube… |
| PREMFINA | PremFina | PREMFINA is PremFina, a UK lender that pays for an insurance policy upfront and collects the cost back in monthly… |
| HMRC NDDS | HM Revenue & Customs | HMRC NDDS is a Direct Debit to HM Revenue & Customs, collected through its National Direct Debit System. |
| PAYMENTUS.COM | Paymentus | Paymentus is Paymentus, the company that runs online and automated bill payments for many utilities, cities, insurers… |
| H3G | Three | H3G is Three, the UK mobile network, whose company name is Hutchison 3G UK Limited. |
| VIOC | Valvoline | VIOC is Valvoline Instant Oil Change, the quick oil change chain where you stay in your car while it is serviced. |
| AWP P&C SA | Allianz | AWP P&C SA is the Allianz Partners insurer behind Allianz Assistance and many policies sold under other brands. |
| NEWDAY LTD | NewDay | NEWDAY LTD is NewDay, a UK lender behind the Aqua, Marbles and Fluid credit cards, Argos Pay, the John Lewis… |
Questions about PMUSA
What is PMUSA on my credit card?
PMUSA is ParkMobile, the parking payment app; the letters stand for ParkMobile USA. The place after the number, cut short to fit the line, is the city or venue where the parking was paid.
What is PMUSA PM PRO?
ParkMobile does not publish what PM PRO stands for. Its old ParkMobile Pro page now leads to its ParkMobile Go plan, and its paid plans, ParkMobile Go at $5.99 a month and ParkMobile for Business at $8.99 a month for each license plate, are charged on the 1st of each month. The membership plan on the account shows whether a PMUSA line that comes back each month is one of those fees.
What is PMUSA PHILADELPHIA or another city on my statement?
It is a ParkMobile parking payment in that city. The place after PMUSA is where the parking was paid, cut short, such as PHILADELP for Philadelphia, and the number before it differs from one place to another.
What if I did not agree to a PMUSA charge?
File a complaint on Complain.biz. We write it with you and send it to ParkMobile, so you do not have to chase it yourself.
Based on
- Payment aggregation and pre-authorizations: grouped payments over 72 hours, holds of up to $15 (ParkMobile Help Center)
- What are transaction fees? Charged per parking transaction and per extension (ParkMobile Help Center)
- What are the Membership plans? Classic, ParkMobile Go and ParkMobile for Business, billed on the 1st (ParkMobile Help Center)
- What is ParkMobile Wallet? Loads of $25, $50 or $75 when the balance reaches zero (ParkMobile Help Center)
- Can I get a refund? The funds go to the parking operator for your area (ParkMobile Help Center)
- What if I have questions about my parking charges? Posting delays and counting sessions (ParkMobile Help Center)
- Camera parking started on an old license plate (ParkMobile Help Center)
- Why am I being prompted to enter a new or different credit card number? Outstanding balances charged again (ParkMobile Help Center)
- How do I add another user or phone number to my account? Up to five users (ParkMobile Help Center)
- How do I view and print my parking history? (ParkMobile Help Center)
- Will I receive confirmation that my session has been activated? (ParkMobile Help Center)
- Wilmington, DE: ParkMobile does not own, operate, manage or enforce the parking areas (ParkMobile Help Center)
- How to Spot Scams, Fraud or Phishing (ParkMobile Help Center)
- Parkmobile USA, Inc. and Preferred Parking launch pay by phone parking in Charlotte, NC (PR Newswire)
- About ParkMobile: ParkMobile, LLC, used in cities, college campuses, airports and stadiums (ParkMobile newsroom)
- EasyPark Group unifies under Arrive, parent company of EasyPark, Flowbird, ParkMobile and Parkopedia (Arrive)
- State of Delaware open data: state employee card transactions (PMUSA [number] [place], PARKMOBILE, PARKMOBILE-WILMINGTOND and CITYOFSAC-PARKMOBILE lines, category parking lots and garages)
- Terms of Use: services made available by Parkmobile, LLC, Atlanta, Georgia (ParkMobile)
- Partner with a trusted merchant of record: cities that use ParkMobile as merchant of record (ParkMobile)
- ParkMobile Go: $5.99 a month, the plan the old ParkMobile Pro page now leads to (ParkMobile)