Bank statement charge
What is EUI LIMITED on my bank statement?
Who charged you
EUI Limited the company behind Admiral, Elephant, Diamond and More Than insurance
EUI LIMITED is the Admiral Group company behind Admiral insurance: Admiral, Elephant, Diamond and More Than are its trading names. A payment to EUI Limited is usually the monthly Direct Debit for a car, home or pet policy, which EUI Limited collects as the company that runs your agreement.
How it can show on a statement
EUI LIMITED
Find out what it was
- 1
Open the Direct Debit list in your banking app and look for an entry that names EUI, Admiral or the brand you bought from: its start date often matches the day you bought or renewed a policy.
- 2
Search your inbox and post for policy documents or renewal letters from Admiral, Elephant, Diamond or More Than and compare the monthly amount.
- 3
For car or van cover paid monthly, look in your documents for the credit agreement: it lists the first payment, each instalment and the day of the month it is due.
- 4
If you see two EUI payments, check whether you hold more than one policy, for example car and pet, or two cars.
- 5
Ask a partner or family member whether they insured a car, home or pet with Admiral, Elephant, Diamond or More Than and pay from a shared account.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Admiral Insurance, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “EUI LIMITED”?
Admiral is a trading name of EUI Limited, a Cardiff company owned by Admiral Group plc, and Elephant, Diamond and More Than are trading names of the same company. EUI Limited acts for the insurers behind the policies and administers them, and Admiral says you have a separate agreement with EUI Limited next to the insurance itself. Admiral's credit agreement names EUI Limited as the creditor that collects the monthly instalments by Direct Debit, so a Direct Debit can carry EUI rather than the brand you bought from. Admiral does not publish the exact wording your bank shows. Until it was renamed, EUI Limited was called Admiral Insurance Services Limited.
For Admiral car insurance, paying monthly means EUI Limited lends you the year's premium and you pay it back by Direct Debit, with interest. Admiral says its pet insurance has no interest or APR when you pay monthly by Direct Debit.
Why you might see this charge
- Admiral car insurance paid monthly: the Direct Debit repays the loan that covers the year's premium.
- Admiral or More Than pet or home insurance paid monthly.
- A car or home policy you know as Elephant or Diamond, which are also trading names of EUI Limited.
- A new monthly amount after you changed your policy or it renewed for another year.
- A fee: Admiral lists a £5 charge for a rejected or unpaid Direct Debit payment.
- A policy a partner or family member took out and pays from a shared account.
Is EUI LIMITED legit?
EUI Limited is a real company, registered in England and Wales, owned by Admiral Group plc and based at Ty Admiral in Cardiff. Admiral, Elephant, Diamond and More Than all name EUI Limited on their own pages as the company behind the brand, so a regular EUI payment that matches one of your policies with them is your insurance. Admiral Van and Veygo belong to another Admiral Group company, so they are not EUI.
Monthly car insurance with EUI Limited is a loan: missed payments can lead to a default notice and the policy being cancelled, with charges on top. Because few people know the name EUI, an email or text that uses it to ask for card or bank details may not be genuine; check any request against the documents you already hold.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| TFL TRAVEL CHARGE | TfL | TFL TRAVEL CHARGE is Transport for London (TfL) charging the contactless card or mobile wallet you used on the Tube… |
| HMRC NDDS | HM Revenue & Customs | HMRC NDDS is a Direct Debit to HM Revenue & Customs, collected through its National Direct Debit System. |
| PAYMENTUS.COM | Paymentus | Paymentus is Paymentus, the company that runs online and automated bill payments for many utilities, cities, insurers… |
| H3G | Three | H3G is Three, the UK mobile network, whose company name is Hutchison 3G UK Limited. |
| VIOC | Valvoline | VIOC is Valvoline Instant Oil Change, the quick oil change chain where you stay in your car while it is serviced. |
| AWP P&C SA | Allianz | AWP P&C SA is the Allianz Partners insurer behind Allianz Assistance and many policies sold under other brands. |
| HOME INSURANCE LBIS | Lloyds Bank | HOME INSURANCE LBIS is Lloyds Bank Insurance Services, the Lloyds Banking Group company behind Lloyds Bank, Halifax… |
| DOXO* | doxo | DOXO* or DOX* before a company's name means a bill was paid through doxo, an independent bill pay service, not… |
Questions about EUI LIMITED
Who is EUI Limited on my bank statement?
EUI Limited is the Admiral Group company behind Admiral insurance; Admiral, Elephant, Diamond and More Than are its trading names. A payment to EUI Limited is usually the monthly Direct Debit for one of your policies with those brands.
Who is EUI Premium Trust?
No Admiral page explains the words premium trust, and we could not confirm what they mean. EUI is EUI Limited, the company behind Admiral, Elephant, Diamond and More Than, and the creditor that collects Admiral's monthly car payments. Compare the amount and date with your policy documents: if they match, it is your insurance payment.
What is EUI LTD PET?
No Admiral page shows that wording, but EUI Limited sells pet insurance under the Admiral and More Than names, so a payment with EUI and PET in it most likely belongs to one of those pet policies. Admiral says monthly pet insurance payments by Direct Debit carry no interest or APR.
Why do I pay interest to EUI Limited?
When you pay for Admiral car insurance monthly, EUI Limited lends you the year's premium and you repay it by Direct Debit, with interest added. Paying for the whole year at once costs less overall.
What if I did not agree to an EUI Limited payment?
File a complaint on Complain.biz. We write it with you and send it to Admiral, so you do not have to chase it yourself.
Based on
- Charges and fees explained: Admiral is a trading name of EUI Limited, a separate agreement with EUI Limited, £5 for a rejected Direct Debit (Admiral)
- Paying annually or monthly for car insurance: monthly payments are fixed sum credit with interest (Admiral)
- Pet insurance: no interest or APR when you pay monthly by Direct Debit (Admiral)
- Policy documents: Your Agreement with EUI Limited (Admiral)
- Pre-contract credit information: creditor EUI Limited trading as Admiral, instalments by Direct Debit, default and cancellation charges (Admiral document shared on Scribd)
- Elephant is a trading name of EUI Limited (Elephant)
- Diamond is a trading name of EUI Limited; Admiral Van is a trading name of Able Insurance Services Limited (Diamond)
- More Than is a trading name of EUI Limited (More Than)
- EUI LIMITED, company 02686904: registered office and previous names (Companies House)