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Bank statement charge

What is an NCOURT * charge on my card or statement?

Who charged you

nCourt online payments for courts and government agencies, now part of Catalis

NCOURT * is nCourt, a company that takes card payments for courts and government agencies and is now part of Catalis. The charge is usually a traffic ticket, court fine, court cost or license fee paid through nCourt, or nCourt's own service fee, which can show as a separate line.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to nCourt.

How it can show on a statement

  • NCOURT *
  • NCOURT *[CODE]
  • NCOURT * SERVICE FEE
  • NCOURT *PALEHIH31202CIT

Find out what it was

  1. Search your inbox and spam folder for an nCourt receipt with the same date and amount: nCourt usually emails one when the payment goes through.

  2. Look for two lines on the same day: the larger one is the payment to the court or agency, the smaller one is usually nCourt's service fee.

  3. Think of tickets, fines, court costs, license renewals or other government fees you or your household paid by card around that date.

  4. Compare the date and amount with any ticket, court notice or renewal letter you received: the court or agency on it is usually the one you paid.

  5. Ask others in your household whether they paid a ticket or fee with your card.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to nCourt, so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “NCOURT *”?

Many courts and local agencies do not take card payments themselves. When you pay a ticket, fine, court cost or other government fee online or by phone through nCourt, nCourt takes the card payment as the agency's agent and passes the money on, so its name comes first on the statement. What follows the asterisk can be a short code rather than the court's name: one state's card records show NCOURT *PALEHIH31202CIT for a court payment.

nCourt adds a service fee to the payment, and the payment and the fee can post as two separate lines; in the same records the fee shows as NCOURT * SERVICE FEE. nCourt's terms say the fee pays for card processing, hosting and running the service and that no part of it goes to the court or agency. nCourt is now part of Catalis, a company that sells software and payment services to governments.

Why you might see this charge

  • A traffic ticket or citation paid online or by phone to a city or county court.
  • The service fee for that payment, shown as a smaller line next to the payment itself.
  • A court fine, court costs or a restitution payment paid to a court clerk.
  • A professional license renewal paid to a state board that takes payments through nCourt.
  • Copies of court records or another fee owed to a court clerk's office.
  • A ticket or fine of someone in your household, paid with your card.

Is NCOURT * legit?

Yes. nCourt, LLC is a real company based in Georgia, now part of Catalis, and it takes payments for courts, clerks and other government agencies across the US, which send people to it from their own notices and websites. An NCOURT * line normally means a real payment to a court or agency, or the service fee for it.

nCourt's terms say its processing fees are not refundable and that a payment is final once the court or agency has accepted it; if the court or agency rejects it, nCourt refunds the payment. A text or email that asks you to pay a ticket through a link you did not expect is not the same as a payment you started from the court's own notice or website.

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Questions about NCOURT *

What is nCourt on my bank statement?

It is a payment you made to a court or government agency through nCourt, which takes card payments for them, or nCourt's service fee for that payment. The fee can show as its own line, NCOURT * SERVICE FEE.

Why are there two nCourt charges?

nCourt adds a service fee to the payment, and the payment and the fee can post as separate lines. The larger line is the payment to the court or agency; the smaller one is the fee.

Is nCourt legit?

Yes. nCourt, LLC, now part of Catalis, takes payments for courts, clerks and other government agencies, which link to it from their own notices and websites. The service fee is nCourt's, not the court's.

Is the nCourt service fee refundable?

nCourt's terms say its processing fees are not refundable and that a payment is final once the court or agency has accepted it. If the court or agency rejects the payment, nCourt refunds the payment by card, bank transfer or check, but not the fee.

What if I did not agree to an nCourt charge?

File a complaint on Complain.biz. We write it with you and send it to nCourt, which took the card payment and charged the service fee, so you do not have to chase it yourself.

Based on

  • State of Delaware open data: state card transactions (NCOURT * SERVICE FEE and NCOURT *PALEHIH31202CIT lines)
  • Pay Online: nCourt as the clerk's service bureau, payment and convenience fee on separate statement lines (Yakima County Clerk, Washington)
  • Terms of use: nCourt as the agency's agent, who keeps the service fee, refunds (nCourt)
  • Frequently asked questions: who is nCourt and what is the process fee (nCourt)
  • Full License Renewal FAQs: receipts from the payments provider nCourt (Massachusetts Board of Registration in Medicine)
  • nCourt is now Catalis (Catalis)
  • Payments: Catalis Payments Solutions (nCourt) for court clerks (Catalis)

Charged without asking?
File a complaint about nCourt.