Bank statement charge
What is the CTLP*CSC SERVICEWORKS charge on my bank statement?
Who charged you
CSC ServiceWorks laundry and air machines
CTLP*CSC SERVICEWORKS is CSC ServiceWorks, which runs card and app laundry machines in apartment buildings, dorms and laundromats, plus air machines at gas stations. The charge is usually a wash or dry paid by card at a machine, or a refill of your laundry app balance.
How it can show on a statement
CTLP*CSC SERVICEWORKSCTLP*CSC SERVICEWORKS MELVILLE NYCTLP*CSC SERVICE WORKSCSC SERVICEWORKS
4 more ways it shows
CSC SERVICEWORKS LAUNDRYCSC SERVICEWORKS AIRCSC SERVICEWORKS TOP-UPCSC SERVICE WORK
Find out what it was
- 1
Open the CSC GO or CSCPay app and check the transaction history and whether automatic refill is switched on.
- 2
Match the date and time with your last laundry day or a stop at a gas station air machine.
- 3
Check whether the line is still pending: a hold changes to the real price once the payment posts.
- 4
Read the name after CTLP*: if it is not CSC ServiceWorks, the charge comes from another operator, such as a vending machine or arcade you used.
- 5
Ask roommates or household members who share the laundry room whether they used your card or app login.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to CSC ServiceWorks, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “CTLP*CSC SERVICEWORKS”?
CTLP was the stock ticker of Cantaloupe, the company behind the card readers on many laundry, vending and arcade machines. Its prefix comes first and the operator's name follows, often cut short, so the line names neither your building nor the machine.
Other operators use the same CTLP* prefix, so a CTLP* line with a different name after it is a vending machine, arcade or kiosk run by someone else. Cantaloupe is now part of 365 Retail Markets.
Why you might see this charge
- A wash or dry cycle paid by tapping or swiping a card on a laundry machine.
- A pending hold of up to $5 that Cantaloupe card readers can place, which changes to the actual price once the payment posts, usually 24 to 72 hours later.
- A refill of your CSC GO or CSCPay laundry app balance, or an automatic refill you switched on.
- Air for your tires, or another self-service machine at a gas station run by CSC ServiceWorks.
- A roommate or family member using your card or your app login in a shared laundry room.
Is CTLP*CSC SERVICEWORKS legit?
CSC ServiceWorks and Cantaloupe are both real companies, and CTLP*CSC SERVICEWORKS lines are usually small machine payments of a few dollars.
If a text or email that uses the CSC name asks you to sign in, pay or claim a refund through a link, do not use the link: open the laundry app yourself and check your balance and history there.
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Questions about CTLP*CSC SERVICEWORKS
What does CTLP mean on a bank statement?
CTLP stands for Cantaloupe, the company whose card readers sit on many laundry, vending and arcade machines. The name after CTLP* is the operator of the machine, here CSC ServiceWorks.
Why does it say Melville, NY?
Melville, New York is where CSC ServiceWorks has its head office. The machine you used can be anywhere in the country.
Why is a CSC ServiceWorks charge higher than the laundry price?
Cantaloupe card readers can place a pending hold of up to $5 when you tap or swipe. It changes to the actual price once the payment posts, usually within 24 to 72 hours.
What can I do about a CSC ServiceWorks charge I did not agree to?
File a complaint on Complain.biz. We write it with you and send it to CSC ServiceWorks, so you do not have to chase it yourself.
Based on
- Cantaloupe: Pre-Authorization & Exact Authorization FAQ
- Cantaloupe: Consumer FAQs (vending machine customer issues)
- Cantaloupe IR: USA Technologies officially launches Cantaloupe, Inc. (ticker CTLP)
- 365 Retail Markets completes acquisition of Cantaloupe
- CSC ServiceWorks: About us (laundry and air vending)
- CSC GO how-to FAQ card (Refill My Account, auto-fill)
- CSCPay Mobile on the App Store (add funds, transaction history)
- ExplainCharges: CTLP charge on credit card (CTLP*CSC SERVICEWORKS)
- Slash charge identifier: CSC SERVICEWORKS (descriptor list)