Ticketmaster complaint: Unused Goldfrapp ticket
Filed 7 Apr 2022 by Barbara
I bought a ticket using ticket master. The ticket was for Goldfrapp at the usher hall tonight 7pm. Upper circle row B seat 48. This was a ticket originally bought by a lady called Sylvia Islinger.
I am unable to go to the show because I have tested positive for covid.
If i had bought my ticket direct from the usher hall, they would have honoured this and there wouldn’t be a problem getting refund.
I am unable to speak to someone from your company because you have no phone number now! Having gone ‘digital’.
Your company stands to gain and certainly is never out of pocket when issues of this nature arise!
I am out of pocket and it is not a nice feeling!
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