Ticketmaster complaint: Paid over £500 for isle of white festival but have no tickets
Filed 15 Jun 2022 by Ray
We ordered 2 weekend tickets for the Isle of Wight festival, plus gold package facilities, at the checkout we used £200 of vouchers and a credit card for £364 but the crap time limit timed us out having already accepted our vouches. Took days to finally get through and pay balance on phone but still have no tickets. Have sent over 100 emails and keep being told the tickets are in our account but they are not and we are meant to be going Friday. Appalling service and no facility to speak to anyone. This company does not give a toss
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