Ticketmaster complaint: Been jg ignored on chat feature

Name: Been jg ignored on chat feature
Item: Ticketmaster
Rating: 1
Author: Ester

Open 19 Jul 2023 83 views Entertainment Company

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Filed 19 Jul 2023 by Ester

Car park passes were not received so they advised I order new ones which I did and they would refunded other order. I’ve ed that I completed the reorder and asked for refund now being Ng totally ignored , despite several messages still being ignored

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Case details

Status: Open
Company: Ticketmaster
Filed: 19 Jul 2023
Rating: 1/5
Desired resolution: Refund money as promised as per chat which I have evidence of.
Problem: Promised refund not paid, chat ignored
About: car park passes

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2023 Complaint filed and published
19 Jul 2023 Message from Bizzy: we notified Ticketmaster about this complaint.

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