Ticketmaster complaint: Been jg ignored on chat feature

Complaint from May22 reported on 19 July 2023 about Ticketmaster

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My complaint:

Car park passes were not received so they advised I order new ones which I did and they would refunded other order. I’ve ed that I completed the reorder and asked for refund now being Ng totally ignored , despite several messages still being ignored

Suggested solution:

Refund money as promised as per chat which I have evidence of.

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