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Ticketmaster complaint: Sent two campervan passes when only need one

Open 65 views Entertainment Company

Filed 24 Jul 2023 by Michelle

I contacted Ticketmaster to ask whether I could exchange my tickets from camping to campervan.
I was told by Reading festival that only one pass was needed. But ticketmaster sent me two and charged me for two.
They will not issue a refund knowing full well I have booked and hired one campervan.

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