The Home Depot complaint: Home Depot denies refund
Filed 11 Oct 2021 by Janet
The Ryobi 40V self-propelled lawnmower I purchased in April in order to be ready for summer lawn care worked for 3 or 4 mowings. After that the battery failed. Ryobi promised, via phone, a new battery under Warranty.
It never came. Home Depot manager offered only store credit which, as an 82-year-old widow, I have no use for in that amount, so I accepted a new battery from store stock. It failed just as the original one had! I contacted Home Depot Headquarters Customer Service but received no response so I’m turning to Complain.biz.
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