Target complaint?

Do you have a dispute or a bad customer experience with Target? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Just looking for information? Search through all 5 Target complaints we received.

Target gives you 90 days to return most items, counted from the purchase. Exceptions include: Target Owned Brands 365 days; Electronics and entertainment 30 days; Apple, Beats and mobile phones 14 days. Target Circle Cards get longer. The return policy section on this page works out your last day.

The Target guest service number in the US is 1-800-440-0680. We do not list a consumer email address for Target, and most written contact runs through the Target app or the help section on target.com, where a chat and your order history sit in the same place. In a store, the guest service desk handles returns, refunds and complaints about that location.

Have your order number, the receipt or the card you paid with ready, plus the store number printed on the receipt. Refund not showing after the return was scanned? Start your complaint on our website: we help you put an effective one together in minutes, drawing on thousands of complaint letters that worked.

Report the missing order through your order history in the Target app or on target.com as soon as the delivery window has passed. Say clearly whether tracking shows the parcel as delivered, because a parcel marked delivered is treated as a different case from one that never moved. For a same-day order fulfilled by Shipt, the delivery record sits with that service, so mention which one it was.

If a refund is promised but never lands, keep every reference number and the dates you were given, and ask your card issuer or bank about a chargeback as a backstop. Tracking says delivered and the parcel never turned up? Bring the reference numbers and the dates to us and we push it out to Target through emails, on social media and in printed letters.

Screenshot the listing before it changes, including the title, the specification and the price. Keep the packaging, the receipt and any serial or IMEI number, and write down the exact difference between what was advertised and what you received: a phone sold as unlocked that turns out to carry a carrier SIM is the kind of mismatch that needs proof, not description.

Start with a return or exchange through the app, the website or the guest service desk, and put the mismatch in writing to guest services so the specific difference is on the record rather than only mentioned at the counter.

Note the store number from your receipt, the address, the date and the time, and ask for the leader on duty while you are still in the store. If that goes nowhere, take the same details to guest services, because complaints about one location are routed by store number. For an incident involving loss prevention staff, write down what was said and done, in order, as soon as you can, along with any witnesses or cameras that were present.

A complaint raised through our complaint process gives that more weight: we bring your case to Target, and other shoppers with the same problem at that store can back your case up.

With only 5 complaints about Target so far, there is no clear pattern yet. Our research shows what usually goes wrong at big box retailers: orders that never arrive, stalled refunds, prices that do not match the shelf label, returns refused, and gift card trouble.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Target through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem at Target can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.