Target complaint: Off to Walmart

I went to your store to get my medications and groceries. So, I dropped off my prescription and asked if someone could handle a return. They told me she was on break. I thought to myself that when I come back to pick up my medications, I’ll handle the exchange then. I didn’t think this would be an issue and left the store. When I returned later that afternoon to get my prescription, the pharmacy had already closed. Passing by the return counter, I saw the same closed sign. I had no choice but to wait until the next day.

The following day, the sign was still up, so I asked if there was someone available to do a return. The man suggested that I should come a little earlier or later. I explained that I tried that yesterday, but he dismissed me with a clap of his hands and suggested I go to Walmart instead. I agreed, stating, “You’re absolutely right, there is Walmart.” I left the groceries and thought I’d never felt such unwelcoming vibes before. He certainly made me feel that way. So, I told him that if I could get my money back, I would gladly take my business to Walmart, following his recommendation. I also decided to change pharmacies.