Swoop Airlines complaint: Compensation of $250.00 ($125.00 x 2)
Filed 3 Mar 2020 by jortolan
Swoop Airlines cancelled our return flight Abbotsford to Winnipeg for Dec 30, 2019 and re-booked us to Jan 9, 2020. This 10 days forward of our travel plans was totally unacceptable as we were not prepared to incur over a week’s additional expenses for hotel, meals and car rental. Swoop Airlines failed to complete our travel plans for Dec 30, 2019 alleging due to weather and plane was stuck in Montreal. That being the case, planes of other carriers also would have been affected and stuck, but all were flying. Ref: Swoop Reservation Code: C4QF6M and Swoop Flight No. WO400
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