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Swoop Airlines complaint: Cancellation of flight due to Corona Virus

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Filed 15 Mar 2020 by Lynne

I have been trying to cancel my flight to Florida for 2 weeks due to health concerns because of the Corona Virus. I am 72 and have health issues. I have tried following their instructions to cancel without success and even tried calling them but cannot get through. My flight no is WO751, réservation code PZI6SB.

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