Suttons Seeds complaint: Order nit received

Name: Order nit received
Item: Suttons Seeds
Rating: 1
Author: Mrs Judy Williams

Open 9 Jul 2020 329 views Garden and Flowers

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Filed 9 Jul 2020 by Mrs Judy Williams

Placed my order on 1st May 2020 and have still not received it.
It s now 8th July 2020.
I have sent at least six emails and tried to call but number states temporarily unavailable.
My order number :W13531040

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Case details

Status: Open
Company: Suttons Seeds
Filed: 9 Jul 2020
Rating: 1/5
Desired resolution: I would like a refund and preferably an apology. I do respect the fact that times were difficult and I did expect a delay but not this long!
Problem: Order not received after over two months
About: garden order
Dealing with it for: 68 days

Progress

Filed
Company notified
Company replied
Resolved

9 Jul 2020 Complaint filed and published
9 Jul 2020 Message from Bizzy: we notified Suttons Seeds about this complaint.

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