Supersonic Fibre complaint: DELAYED RESPONSE TIME OF LINE ACTIVATION

Name: DELAYED RESPONSE TIME OF LINE ACTIVATION
Item: Supersonic Fibre
Author: SANDRA

Open 27 Jul 2021 149 views Internet Providers

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Filed 27 Jul 2021 by SANDRA

IM ON DAY 13, AND STILL WAITING FOR FEEDBACK OF PROGRESS OF MY INSTALLATION. CALL CENTR AGENTS KEEP CHANIGN AND STATUS MY ORDER REMAINS THE SAME. I HAVE HAD NO AGENT MAKE CONTACT ME WRT DATE AND FIRM UP A TIME FOR INSTALLATION.

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Case details

Status: Open
Company: Supersonic Fibre
Filed: 27 Jul 2021
Desired resolution: CALL ME BACK, AND FIRM A DATE OF INSTALLATIONACTIVATION. THE LINES ARE INSTALLED.
Problem: Line activation delayed, no installation date
About: fibre line activation
Dealing with it for: 13 days

Progress

Filed
Company notified
Company replied
Resolved

27 Jul 2021 Complaint filed and published
27 Jul 2021 Message from Bizzy: we notified Supersonic Fibre about this complaint.

See all 58 Supersonic Fibre complaints

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