Super 8 Motels complaint: Card Reader to enter rooms did not work

Name: Card Reader to enter rooms did not work
Item: Super 8 Motels
Author: Cathy

Open 15 Aug 2022 129 views Hotels / Motels

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Filed 15 Aug 2022 by Cathy

We reserved two rooms for the week and each day our card reader to enter our rooms did not work. We had to go down to the lobby each day to get a new card. One of our rooms they had to replace the batteries for the door. Just a hassle the whole week.

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Case details

Status: Open
Company: Super 8 Motels
Filed: 15 Aug 2022
Desired resolution: There was not much they could do. Just issuing us a new card was the only result.
Problem: Room key cards failed every day
About: room key card

Progress

Filed
Company notified
Company replied
Resolved

15 Aug 2022 Complaint filed and published
15 Aug 2022 Message from Bizzy: we notified Super 8 Motels about this complaint.

See all 35 Super 8 Motels complaints

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