Sunglass Hut complaint: bad customer service
Filed 11 Sep 2022 by Jerry
you have an employee that had the worst customer service i have ever encountered. I tried on sunglasses on fri. 9922 and tried on many pair. no problem. when i went today to adjust my wifes glasses( spent over 300.00 dollars) while there a young hispanic man approached me while I was waiting and trying other glasses. He asked that if I touched the glasses to put them in a special box afterward.( not done the many we tried on fri. I asked if it was because of germs. he said it was. SInce we did not do that on the day before, I said in soft kind voice oh that’s strange He said if you don’t like it you can exit the store. I asked him to repeat that, then got angry.
can I have someone call so can further explain. Your employee had small gotee and it was approx 2:45 pm 91122 my is 760 285-2658 my name is Jerry Perez
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