Subway complaint: Wrong sandwich

Name: Wrong sandwich
Item: Subway
Rating: 1
Author: Pam

Open 23 Oct 2020 156 views Fast Food / Delivery

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Filed 23 Oct 2020 by Pam

I ordered 2 bolts and a ham and Turkey. Accidentally hit the pepperoni button. No bacon on either sandwich. Staff is not very helpful. I’m not the type of person who complains when there is no reason. Nor do I lie about something like this.

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Case details

Status: Open
Company: Subway
Filed: 23 Oct 2020
Rating: 1/5
Desired resolution: Put the money back on the card or give us 2 correct tsandwiches. I dont have any other answer, but, do not believe nothing is the answer either.
Problem: Sandwiches made without bacon, staff unhelpful
About: sandwiches

Progress

Filed
Company notified
Company replied
Resolved

23 Oct 2020 Complaint filed and published
23 Oct 2020 Message from Bizzy: we notified Subway about this complaint.

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