Subway complaint: bad hygiene

Name: bad hygiene
Item: Subway
Rating: 1
Author: tina

Open 23 Oct 2020 182 views Fast Food / Delivery

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Filed 23 Oct 2020 by tina

I took my daughtr to the whittlesey branch today for take away lunch as a treat.

We had a salad and a toasted chicken sandwich. When we got home my daughter found several hairs in her sandwich which was disgusting.
She couldnt eat it.

we paid just over £10 for this lunch and it has gone to waste – in this current climate i find this more totally unacceptable as hygiene should be key and would like to take this further

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Case details

Status: Open
Company: Subway
Filed: 23 Oct 2020
Rating: 1/5
Desired resolution: thorough deep clean and a full refund of the meal plus a goodwill gesture totally unacceptable
Problem: Several hairs found in sandwich
About: toasted sandwich
At stake: £10

Progress

Filed
Company notified
Company replied
Resolved

23 Oct 2020 Complaint filed and published
23 Oct 2020 Message from Bizzy: we notified Subway about this complaint.

See all 1,202 Subway complaints

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