Subway complaint: On line ordering

Complaint from Ltlme reported on 24 November 2020 about Subway

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My complaint:

I had a large order I was trying to place online. As soon as I ordered the last sandwich, it said the restaurant wasn’t taking online orders pick another restaurant, so when I went to pick another Subway it cleared out my cart. So I just wasted 20 minutes trying to order for nothing to happen. That is ridiculous and it’s a waste of my time.

Suggested solution:

Please explain to me why the app is set up that way that is ridiculous.

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