Filed 14 Oct 2020 by Pete
My app ordered without me realizing it! When I realized it a few hours later, I spent the next hour trying to figure out how to connect with customer service corporate office. They, unlike Chipotle, Starbucks and every other online restaurant app, do not have the proper fail safes in place to ensure that this does not happen. I have been attempting to reach them for the last three days to no avail! I can live without the $8 I was erroneously charged but in principle I have a real hard time with their apathy and poor customer relations! I will just continue skewering them until resolved!
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