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Straight Talk complaint: Service change

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Filed 9 Dec 2022 by Doug

Straight talk merged with verizon without notice, they forced me to change sim cards which I had att straight talk and had amazing service had signal every where ,then they sent me a new sim card (verizon) and said my old one won’t work and that I must swap them out so I did and ever since then my service sucks ,fades in and out get network errors and dropped calls and very slow data cant send or recieve picture messages . I’ve called them 10 times in a week and they all have me do the same thing the previous person did without fixing the issues at hand. I use my phone and service for work and schooling which is effecting both I want something done about this issue . I’ve been a customer for 10 years

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1 comment

  1. Sharon Bolton

    I know this is a waste of time since Straight won't see it but I'll tell my story anyway. We have had Straight Talk for almost 8 years and for 7 of those years it was great. Then we had to buy a new box because they were changing things and out of the last two months, the phone has worked 3 days in a row, then it quits. I have to call, and they get it started but can't tell me why this is happening. I need my house phone and I'm ready to get a lawyer and do something about the service. I am always paid ahead for a few months, but they don't offer to adjust it. I am so fed up with them, but I keep hoping they can get it together soon. I know they really don't care because they are still getting their money.

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