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Stop and Shop complaint: A employee walked into the bathroom stall I was in.

Open 173 views Supermarkets / Grocery Stores

Filed 14 Feb 2021 by Lorrie

My husband and I were shopping in stop and shop as we do multiple times a week. My husband went to use the men’s room. Once he was in the bathroom alone he took his mask down. Somebody open the door looked at him and then it shut the door without coming in. My husband figured it was another customer seen him with his mask on and didn’t want to come in. He then went into the stall to go to the bathroom. He had his pants down. When heard his stall door open. He didn’t lock it all the way. It was the same person that open the door just a couple minutes before that. He had a Stop Shop uniform on. My husband turned around and asked him what are you doing? The store employee replied seeing what you’re doing. My husband said obviously I’m going to the bathroom. Why are you looking in my stall. He replied I was looking to see if you were writing on the walls. My husband said I’m 48 years old today is my birthday. And I definitely not writing on walls. The store employee gave my husband an attitude. There’s only one door so the employee knew my husband was in the bathroom. You can look up my Stop Shop number is 401-516-5480. This is my work number so if you need to contact myself Lorrie (401)499-6566 or my husband Ray (401)300-2397. I did tell the lady at the customer service on my way out that night. I also called when I got home and spoke to a customer service manager. He told me he would relay it to the general manager. I left my name and number and no one ever got back to me. It was 13021 I believe it was around 7:20pm. But I’m not 100% sure. I do know it was in the evening. We are in stop and shop a lot. We spend a lot of money at Stop shop. My husband has PTSD. So he was rally shaken up by this incident. We do know a lot of the employees there. We found out that it was the maintenance man that walked in on my husband. The employees was telling other employees about it. He said he was mad he had to paint the stalls because people are writing on the walls. But to walk in on someone while they’re in the stall using the bathroom is ridiculous. I figured I would message you guys now because I did not hear back from them and it’s been about two weeks. My husband has talked to two lawyers. They were also blown away by this.

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