While Simplii Financial offers a wide array of financial services, our community has highlighted several recurring issues that customers face. Common complaints include locked access to accounts due to false accusations, with one notable case involving a manager named Gerry, and accounts being held for extended periods. Customers also report difficulties with opening new accounts, withheld funds for more than six months, and concerns about interest rates.
To avoid these issues, we recommend thoroughly documenting all interactions with the bank and keeping copies of any communications. If you encounter any problems, contact customer service immediately, and consider escalating the issue if it's not resolved promptly.
Do you have a dispute or had a bad customer experience with Simplii Financial? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Simplii Financial.
Our sentiment meter has detected that Simplii Financial complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Simplii Financial, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Simplii Financial over the last 12 months. The graph below shows a monthly breakdown.
Curious about Simplii Financial's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Simplii Financial. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Simplii Financial by calling 18887238881. For Simplii Financial support through email, send your inquiry to talktous@simplii.com. If you want to reach out to Simplii Financial through their own website, you can use their contact form.
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Helpful experiences shared by verified Simplii Financial customers. Search, discuss and connect with other people in our community.
Complaint from Raybro on 30 March 2024 about Simplii Financial.
Called simplii’s customer support to ask about my chequin account, if US funds can be deposited into my account, as my account is in cdn currency. Then, I was passed on to the manager at the call center who accused... Read more
Complaint from Abhishek Dulan on 21 September 2023 about Simplii Financial.
i have been calling their customer support team and the fraud departmant for the past 6 days even mailed them .Now even they blocked my email and not even answering my calls ,i have been mentally suffering here in... Read more
Complaint from Modbrother on 14 September 2023 about Simplii Financial.
I did sign up a 5% interest rate from May 1st till August 31 on the phone. But I only got back $2.12 (But I have $9069.56 on the high interest saving account. I called Simpli. The customer service... Read more
Complaint from Burge on 05 September 2023 about Simplii Financial.
Went through identity verification etc recieved the opening package said a debit card was in the mail received it. Then the pin will come separately to use at any CIBC bank machine. Yesterday went to activate the card call customer... Read more
Complaint from Terry Van on 19 August 2023 about Simplii Financial.
With held ALL my $70,000 cheque for 12 days. Left me broke to borrow from friends to eat. Being dealing with them since 2017. GARBAGE BANK!!! Read more
Complaint from 6399946906 on 18 May 2023 about Simplii Financial.
Hi I have had an account with Simply financial for almost a year. I spoke with someone a month ago cause I was outta country band they said they would mail me a new card. I gave my new address.... Read more
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