Shoppers Drug Mart complaint: NO COOPERATION – RUDE BEHAVE

Complaint from MEHBOOB REHMAN reported on 18 April 2023 about Shoppers Drug Mart

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My complaint:

Hi,

My name is Mehboob , my family doctor wrote a prescription for me and I accidentally forgot a hard copy at home, later my wife made a photo and email me the prescription, so I went to your 7205 Goreway Drive, Mississauga ON L4T 2T9 location to get that but your staff name Ayesha spoke to me rudely and gave me straight refusal to not accept this and I need hard copy it’s our procedure, I requested her I am living far away and can’t go back so I can forward you the email you print and make it, if you have any question on prescription please contact my family doctor she is available.
she refused to do that. I don’t know what is your procedure but I can’t see any cooperation or help from the pharmacist. Now onward I am thinking to go only to Walmart to get the medications.
Thanks
Mehboob 437-995-5890

Suggested solution:

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