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Shoppers Drug Mart complaint: Incompetence in fulfilling prescriptions

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Filed 2 Jul 2021 by Tyler

Several months ago I was diagnosed with epilepsy. Since my diagnosis I’ve had to be on anti seizure medication. Every time I go to fill my prescription, I’m told when it will be filled and ready for pickup. Every time they are late on the pick up day as well as short on the quantity, not to mention they always “forget” the bill against my benefits. This last visit they were two day late with my 3 month prescription and 11 weeks short. I’m a tradesman who is frequently on ladders, man lifts and other equipment. My anti seizure meds are very important. If they don’t fill my prescription full in five days I will be having seizures. PERIOD. This to me is completely reckless of them. Their playing with people lives.

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