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Shoppers Drug Mart complaint: Being harassed

Open 81 views Pharmacy

Filed 2 Jun 2024 by Jessica

My husband and I had just moved to this area (Falconridge NE) with our children and have been having a hard time adjusting to the new area and Shoppers has made if even more difficult by then acting like we are there to steal! My husband especially has been targeted by their security (Black bird security). He has been patted down at the check out for NO REASON before… He was in there for about 5 mins buying pop and went to look if they had jolly ranchers, during this whole time he was being followed area and when he went to pay he was told by security that they saw him on camara stealing, even though he was following my husband the whole time. They found nothing! EVERYTIME he goes there he is being followed…. I haven’t actually witnessed them doing it to him before so we put it to a test one day, he went in first and my daughter and I went after so it looked like we weren’t together, he man smiled at me and I stopped to look at something while I watched the security go straight to my husband… I met up with my husband at the post office (reason why we were there) and I look behind me and security is standing at the end of the isle watching us stand in line! We have made complaints to the staff as well as the manager and we were told that they would be spoken to about it, yet this is continuing to happen with all 3 of their security, they follow us around like dogs. Not once have either of us EVER stolen anything or do anything for them to think this…. My husband has gotten the worst out of it and it’s getting ridiculous, he is well dressed, doesn’t look like a criminal, and is a DAD! Not some drug addict off the street! Today, we went in and had security following us around with his arms crossed while watching us PLUS one of their staff… She was on one side of the isle staring at us and then all of a sudden she is on the other side staring at us…. I asked if I could help her and she went on saying my TWO year old daughter was talking to her (yet she was sitting in her push car and said hi one time) out of the 3 mins she was standing at the isle. We went to self check out and the security guard was standing right behind us, arms crossed watching while we pay and kept staring at us even when we were outside walking past the window! We’ve had enough of this harassment when we’ve NEVER done anything wrong!!!

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