Shoppers Drug Mart complaint: Harassment, being ignored, followed

Complaint from Vickilynn Collin reported on 15 March 2024 about Shoppers Drug Mart

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Complaint resolved
Complaint closed

My complaint:

Since I started going to the pharmacy I would be treated poorly and ignored, I would wait over an hour for my prescription while others got there’s when I was there first. Along with the pharmacist giving me dirty looks. Then it moved onto other staff being rude to me I picked up a few things to buy spending $60 put one back and the security guard said I didn’t I even opened my bag told him to watch the cameras and he can see I put it back. After that when I was waiting for my prescription the cashier would come up to me and ask what I was looking for when I was just bored standing there for $40 minutes and I never picked things up after that due to how rude they were being. They’d have security stand there watching me. Even after they knew I put back the $5 item. Two weeks later they stopped giving me my dose for no reason. Told me they’d transfer it to another shoppers and it’s been multiple days and still haven’t.

Suggested solution:

They should have never been discriminating from the start. Or have no reason to not give me my dose and not sent it to other pharmacy’s. There going out of there way to risk my health.

My rating is zero stars I’ve never been treated so poorly

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