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Shoppers Drug Mart complaint: Bad unprofessional customer service, Pharmacist can’t read prescription

Open 220 views Pharmacy

Filed 12 Jul 2021 by Andre

Very unpleasant Pharmacist assistant . very unprofessional judging my appeal what I wearing coming from emergency Oshawa hospital, I had chemicals in my eyes and need urgent eyes drops written English prescription
He advise to wait 15 minutes till get it arrange , I wait and come back to said to me we sent fax to hospital pharmacist can’t read the prescription , I took the prescription went to other pharmacy and get the drops as written .
the prescription written in English not other language, this ridiculous that they hire pharmacist can’t read English, pharmacist name is Hyewun Kim , Please teach the staff how to respect customers need and do the minimum of their job.

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