Securus Technologies complaint: TABLETS

on 06 January 2023 about Securus Technologies in category Telecom

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

The person who was passing out and assigning tablets to the inmates at Ramsey on 12072022 left without completing his duties. He told the inmates he’d be back and never went back. I’ve called Securus MANY times and also called the Ramsey unit and no one has answers. They just keep saying it will get completed whenever the SECURUS rep goes to the unit. In addition, we have spent money on emessages since 12022022 but none of the emails have been delivered to my loved one. We wasted alot of money on securus but are not receiving what we are paying for. I will file a complaint with the BBB this problem does not get resolved.

Suggested solution:

PROVIDE MY LOVED ONE AND EVERYONE AT RAMSEY UNIT IN ROSHARON, TEXAS WITH A TABLET

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