Securus Technologies complaints
Securus Technologies complaint: Securus refuses to issue partial credit
Filed 20 Jan 2023 by Angela
The staff from the Gwinnett County Jail brings the inmates LATE to almost every video visitation. I pay for 30 minutes – I want 30 minutes of video visitation. I get maybe 10-15 minutes of visitation. That is not right !!!
Securus refuses to issue partial credit. The jail gets their cut from the money, called a commission.
If the jail is poorly staffed and poorly managed – how is that my fault ??? I do not want to keep paying for poor service !
So, I want to be reimbursed !
I made a report to the FTC, 155279652.
Pictures, proof, and emails will be provided if anybody will decide to initiate a lawsuit.
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