Securus Technologies complaint: Phone calls

Complaint from Melissa mitchell reported on 02 March 2024 about Securus Technologies

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My complaint:

There has been 6 calls that has been dropped or connected and we could not hear the other person on the phone. Some has went for 10 minutes and then you could not hear anything.

Suggested solution:

Put 6 calls added back or the funds because funds were taken off for time that we did not get to use

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