Ryanair complaint: No Refund or communication to request due due to bereavement
Filed 19 Dec 2020 by Robert
At the end of September I telephoned Ryanair and advised my sister had just died and therefore would not be able to go on our planned flight. They advised to submit a claim due to bereavement which I did and attached a copy of death certificate and letter from GP. Given a ref no. 297994. No response so contacted again and given another ref. 3072681 and again 2 weeks ago another ref. 3150694. Spoke online and they now say my email address not linked to booking which is absolutely not true.
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