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Ryanair complaint: Failure to provide refund

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Filed 19 Dec 2020 by Gordon

I held a ticket from Stansted to Thessaloniki for 25 March 2020. Ryanair cancelled the flight due to Covid restrictions. I applied for a refund. They offered me a voucher, which I refused and again opted for refund. I have written to Ryanair customer services on 5 occasions since then and failed to get a response other than an unpersonalised offer of a voucher.

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