My complaint:
Hi
I paid for my Daughter to take a 10kg carry on bag from Newquay to Alicante and for the return flight. She carried the bag on the flight on the way out without a problem, however on the flight home we was stopped at the gate was informed there would be an extra cost of 60e as she would need to put the bag in the hold.
Amelie Duffin
Date of flight 21082022
Flight number FR2954
Seat Number 09F
Bookng Number Z7Y99F
Suggested solution:
I would please like a refund on costs at the gate.