Probiller complaint?
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We help resolve your complaint! Our AI cyber hornets are trained to help you write an effective Probiller complaint letter, and make sure your case gets taken seriously.
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Probiller customer service
- Customer service number
- +1-855-232-9550
- Customer service email
- support@probiller.com
- Customer support
- www.probiller.com
- Corporate office
- Aylo Billing US Corp., 610 Brazos Street, Suite 500, Austin, TX 78701, United States
Contact details checked on 2 Nov 2026
Probiller on your bank statement
A charge you do not recognise? These are the names Probiller can show on a bank or card statement, what each one usually is and how to check it in your own accounts.
Why use our complaint platform?
Written in minutes
We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.
We will make some noise!
Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.
Your personal case coach
Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.
You are not alone
Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.
Is Probiller legit?
Legit, mixed reviewsBehind the Probiller name on a card statement is a real billing service for memberships to entertainment websites, adult-content sites included, and its charges tend to be harder to stop than to start. Extra packages chosen at checkout can bill on their own, so cancelling the main membership may leave one of them running.
What we checked
- US billing company in Austin, Texas
- Billing company based in Cyprus
- Ratings on other review websites: 1/5
Watch out for
- An extra package picked at sign-up that keeps billing after the main membership was cancelled.
- A charge you cannot place, because the statement shows Probiller and not the website you joined.
- A cancellation confirmation that landed in a spam folder, leaving you unsure the subscription really stopped.
Still billed for an extra Probiller package?
We help you write it, it gets its own public page, and you can have it sent to Probiller as a formal letter.
File a Probiller complaintCommon customer service questions about Probiller
How do I file a complaint about Probiller?
Do you have a dispute or a bad customer experience with Probiller? Report it through our website to maximize the chance of getting it resolved.
We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.
How do I contact Probiller customer service?
Probiller customer care is on +1-855-232-9550 for the US and Canada, Monday to Friday 9:00 AM to 5:00 PM ET, by live chat seven days a week from 9:00 AM to 10:00 PM ET, and by email at support@probiller.com. Its contact page, linked in the contact details above, also lists toll-free numbers for about a dozen other countries. Have the email address you signed up with, the Probiller receipt, and the date and amount of the charge ready.
Probiller.com charge you cannot place? Start it here too, and we take your complaint to Probiller by email, social media and printed letters.
What is the Probiller.com charge on my statement?
A Probiller.com charge is an online purchase billed by Probiller, usually a subscription to an entertainment website, and the sites it bills for include adult-content sites. Probiller is run by Aylo Billing Limited in Cyprus and Aylo Billing US Corp. in Austin, Texas, the two companies named on its website. Its terms add that, depending on where the subscriber lives, AyloBill or the name of another billing company may appear instead, and that each site joined in one checkout is listed as its own purchase.
To place the charge, search your inbox and spam folder for a Probiller receipt with the same amount, and ask anyone who can use your card whether they joined a site around that date. If nobody did, tell Probiller customer care and the bank that issued your card that you did not authorize it, and keep the statement line, the date and the amount.
How do I cancel a Probiller subscription?
To cancel a Probiller subscription, call, chat with or email Probiller customer care: its FAQ says it can stop recurring memberships directly. Ask for every package on the account to be cancelled, because extra membership packages picked at sign-up keep billing until they are cancelled too. A confirmation email is sent automatically whenever an account is cancelled, so look in your spam folder as well, and keep it with the date you asked. If you want money back for a charge, ask in the same message and quote the receipt.
Billed for a package you thought was gone? Open a case with us: our trained AI keeps coaching you on what to send Probiller and when to push again.
Can I report Probiller to the Federal Trade Commission (FTC)?
Yes: in the US, the Federal Trade Commission (FTC) takes reports about billing services such as Probiller; it does not resolve individual complaints, but reports help law enforcement spot patterns of wrongdoing. The FTC generally expects Probiller to have had the chance to put things right first, so keep a record of every chat, call and email with customer care.
Charge or cancellation in dispute with Probiller? Put it through our complaint process and we help you write it in minutes, with the receipts and dates in order.
What do people complain about most at Probiller?
Nothing has been reported about Probiller here yet. Our research shows what typically goes wrong at billing services for online entertainment subscriptions: statement lines that do not name the site, trial sign-ups that included upgrades and were billed as a full membership, extra packages that keep billing after the main account is cancelled, several charges from one checkout, and cancellation confirmations that end up in a spam folder.
Charged for an extra package after cancelling the main account? Report it here first: your case opens the record, and other subscribers billed the same way can back it up.
What happens after I submit my complaint?
Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Probiller through emails, social media, paper complaint letters and other tools at our disposal.
And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.
Can other consumers help me with my Probiller complaint?
Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Probiller can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.
Probiller complaints
Helpful experiences shared by Probiller customers. Search, discuss and connect with other people in our community.
Probiller complaints per month
Dec 2025 - Nov 2026Complaints filed on Complain.biz about Probiller in each of the last twelve months.
No complaints about Probiller yet. Yours can be the first.
How Probiller compares
Probiller customer service compared to others in the Payment Providers category.
| Company | Complaints | Biggest problem |
|---|---|---|
| Cash App | 2,147 complaints | Scams and unauthorised payments 48% |
| Direct Express | 803 complaints | Stolen funds not reimbursed 38% |
| Mastercard | 129 complaints | Fraud and disputed charges 31% |
| Skrill | 96 complaints | Money held or account closed 54% |
| Probiller (this page) | 0 complaints | No complaints yet |
| BlueSnap | 0 complaints | No complaints yet |