Priceline complaint: Priceline the place you go if you want to be frustrated.

Priceline has no way to communicate with the one phone number that they provide only goes to voice mail that does not accept any information you provide. Also, Priceline is letting an unscrupulous company called Goldcar use the name of Fox in Europe. If Goldcar wishes to use the name it should also provide its name in the advertisement. Also Goldcar is using a number of nefarious names to throw off the public as to who they are doing business with. Aslo I had a reservation with Priceline for fox. I didn’t know that Fox was really Goldcar. Goldcar refused my ed reservation. Leaving me without a reservation and causing me to spend hours at the airport trying to reserve a car. I was not able to reserve a car and left taking a taxi home. I have been greatly inconvenienced. My Priceline itinerary number was 579-939-583-38. My Fox Rent-A-Car Confimation number was 22141777. So I had a ation number that Fox was supposed to honor and yet they turned it down because it wasn’t Fox it was Goldcar. Also the reason that Goldcar blacklisted me (which is what the salesman said is because I had communicated a complaint about being charged a late fee on being late. Except I was not late.

I had on May 21 returned a car to gold car but I had communicated my displeasure because I had asked the question upon a prior rental how could I extend the rental time. The Supervisor just told me to send him a email to notify him. This is what I had done. Someone from the staff at Goldcar intercepted my email and stated that I would not be able to extend the lease because it was a holiday. I suggested that all the goldcar rep had to do was notify me an American that their was a holiday. He stated that I should know all of the rules of Goldcar and that I was an idiot for asking. He then stated that Goldcar would hit me with a $276 penalty. I returned the car on time and yet Gold car hit me with a 145euro penalty for what they said was I was late.

Upon notifying the customer service person at goldcar at the airport he gave me a 145 euro refund. So Gold car penalizes me, for unreasonable actions that they are responsible for. They blacklist me and are responsible to rent me a car because I have a ation ( there rules) and they cancel my rental anyway and my day was destroyed by their actions.