Priceline complaint: False Advertising
Filed 9 Jul 2022 by Cynthia
Priceline is refusing to reimburse. I explained that the hotel they sold me in the pictures and hotel description was not the same as the reality. The Guest House Inn was filthy, walls were bare, ceiling in reception was damaged and pipes exposed. The pool area was all covered with garbage, garbage was precent scattered around the hotel property. I left, went across the street and immediately contacted Priceline. They just keep telling me, even after 4 phone calls, this was non refundable. I told them this was false advertising at best. PLEASE help me fight this.
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