Priceline complaint: Priceline Compliant

My name is Herbert Buckner, and Priceline was supposed to refund me some money of 488.20. I am very upset, because they claimed that I cancelled my trip the day prior to going. I was going to Hampton South Carolina the week of June 24- June 26th. I had called Priceline to book my trip with them. And Priceline had told me they couldn’t refund my money due to my cancelling my trip one day prior. But the other dilemma that I am upset about is, they were supposed to send my son 3 hotel room ations, they only sent my son one, and they sent me the other 2 which is why I couldn’t cancel the other 2 reservations. When I originally booked my trip through Priceline on June the 2nd, I had wanted them to send all 3 ations to my son Brandan Buckner email which his email is [email protected]. But they sent the other 2 ations to me email [email protected], which I don’t even have a Gmail but somehow Priceline was able to send to me. Oh yeah and another thing I am mad about is every time we have called Priceline to get this resolved it has been the different people with the same voice as I truly think we were being scammed by Priceline at this point. And I really need my refund of $488.20 back to my card. I am having trouble paying my bills and everything without this money I need this money and for Priceline to refund it back Immediately. Another issue that I am having is that Priceline was supposed to call my old bank TEFCU Credit Union which I am no longer banking at anymore they had told me they were going to call my old bank to have the old bank issue by the refund of $488.20 to my new bank which I now bank at Chase Bank from Priceline and for some reason I never got a call back from Priceline stating that they did that so something is very fishy and Priceline at this point needs to be investigated.

Thank You.

Herbert Buckner