My complaint:
I made a package trip from Newark to Nassau Bahamas. When I booked this trip I was notified that I would need a connecting flight from Nassau to Freeport. When I
Arrived I had no idea what to do. Thank god my mom and I communicated through text messaging. The airport told that a flight from Nassau to Freeport which was 570. I already maxed out my credit card for this trip. It was a honeymoon for us. When my mom cancelled and rebooked a hotel in Nassau she was informed that there would be a 299.00 fee.
Suggested solution:
I should be reimbursed that 299 because I was not notified I needed a connecting flight. I did rebook another hotel with Priceline and stayed on Nassau.