Complaint: Canceled travel in retaliation for getting upset

on 12 May 2022 about Priceline in category Travel

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was told that flights are non transferable, no changes or cancelations. I asked only because it was the exact same price and airline just 24 hours earlier. The answer was no and then they asked if I wanted to cancel. I made it clear,I didn’t want to cancel, I did mention I wouldn’t be on the return flight as I needed to be back 24 hours before. I figured I’d just have to purchase a return flight. So I didn’t care what they did with that portion of the itinerary. In spite they canceled the entire trip and they are attempting to keep 200 dollars leaving me unable to travel and a huge loss of money.

Suggested solution:

There is nothing they can do. I lost the ability to be with family one last time. I had a window of 4 days. I was anxious, then angry and now completely devastated, defeated and sadly depressed.

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