Filed 31 Jan 2022 by Tracie
I had attempted to book a flight online and kept getting an error message—this occurred 10-12 times with my card being charged. I called in to Priceline and the representative said the site was malfunctioning and Priceline would honor the price I was trying to book it for after rebooking once site was up. I did what was asked of me and called back after booking for $200.00 refund and was told that it couldn’t be done now. I was even on a recorded line when these promises were being made. I have been so upset over this. Horrible horrible experience and will proceed legally if not resolved.
Report
Discussion
0 comments
No comments yet. Been through something similar with Priceline? Start the discussion above.
More Priceline complaints
View all 169Technical failure
There is a broken link on the website and ap. Two different agents were ill equipped to solve the problem.…
Failure to provide alternative flights
Virgin Australia cancelled our flights in March 2020 which were booked through Priceline. Despite over 60 hours of telephone call…
Reservation was made correctly but ation was wrong
I made a hotel reservation for June 2022 through Priceline but when the ation came it was for January 31,…