Priceline complaint: Changed flight no notification

Complaint from Ms. Lee reported on 27 July 2021 about Priceline

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My complaint:

I purchased a direct flight to Liberia, Costa Rica It 380-750-793-45 on April 15, 2021 my flight was changed with no notification. I paid extra for a direct flight. Priceline excuse was that I changed my email address which is not true I was getting emails from Priceline up until my trip. I got a email from Priceline to rent a car for my trip 2 days before my trip. If I didn’t go online to pay for my bags I would of missed the new flight which left 2 hours earlier.

Suggested solution:

I would like to be reimbursed for the changed flight which I paid extra for direct flights both ways.

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