Our sentiment meter has detected that Prenetics complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Prenetics, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 0 complaints about Prenetics over the last 12 months. The graph below shows a monthly breakdown.
Curious about Prenetics's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Prenetics. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from hflbusiness@hooglemail.com on 07 January 2022 about Prenetics.
We arrived in UK Monday 31 and activated our PCR tests and posted on priority post box on 41. My husband called them Wednesday pm and was told they were in receipt and would go into the lab that night... Read more
Complaint from Dfg 1955 on 04 January 2022 about Prenetics.
After paying £64.00 and receiving the test package I registered and sent the sample to the address that was printed on the label. Unbeknown to me The address was wrongly printed and the sample ended up somewhere in Croydon... Read more
Complaint from yoana12345 on 06 September 2021 about Prenetics.
I ordered my test kits on Friday Morning as I am supposed to land in the UK on Sunday. I purposefully purchased from this company as it stated that the test WILL arrive on the day of MY arrival to... Read more
Complaint from JoannaGH on 29 July 2021 about Prenetics.
I had purchased covid test for departure the UK. Contacted the company asking when should post the test and been advised to do it on Thursday as I was going to travel on early hours on Monday. On Saturday I started to... Read more
Complaint from SamiAfndi on 27 June 2021 about Prenetics.
I came on the 19th of June from Saudi Arabia and had requested before I arrived from Prenetics COVID 19 Test kits for me and my family and paid an amount of 450 pounds for three members of my family... Read more
Complaint from SamiAfndi on 25 June 2021 about Prenetics.
I came on the 19th of June from Saudi Arabia and had requested before I arrived from Prenetics COVID 19 Test kits for me and my family and paid an amount of 450 pounds for three members of my family... Read more
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