Prenetics complaint: Bad service
Filed 27 Jun 2021 by Sami
I came on the 19th of June from Saudi Arabia and had requested before I arrived from Prenetics COVID 19 Test kits for me and my family and paid an amount of 450 pounds for three members of my family including myself
I am suppose to receive the kits the second day I had arrived to test 2nd day COVID 19!test as mandated , however the company delayed the delivery for 4 days , and after this delay the company sent only two kits out of the six kits it should send causing more delay and effected my compliance of 2nd day and 8th day testing with NHS and official channels . I request strictly a refund of my money 450 pounds as I already took the tests through NHS and this attitude badly effected me and disappointed me
Your action is required accordingly
Regards
Suggested solution:
Refund my money
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Discussion
1 comment
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SamiAfndi
I have sent an complaint on company prenetics for not delivering the required Covid 19 tests for me and my family and requested a refund of amount 450 pounds however received no feedback . I kindly reiterate the complaint to get my rights
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