Prenetics complaint: Late delivery of mandatory COVID tests!
Filed 6 Sep 2021 by Yoana
I ordered my test kits on Friday Morning as I am supposed to land in the UK on Sunday. I purposefully purchased from this company as it stated that the test WILL arrive on the day of MY arrival to the country. I could have easily gotten a TestingForAll kit for 49 pounds. I arrive from a green list country so I do not have to quarantine and intentionally paid extra for Prenetics so I can get the test in time before my other business trip. Now it is delayed and DPD are unable to change the time slot planned, and it will arrive late in the afternoon. I am absolutely furious because my plans have completely gone to hell with this company.
Report
Discussion
0 comments
No comments yet. Been through something similar with Prenetics? Start the discussion above.
More Prenetics complaints
View all 6The return address was wrongly printed
After paying £64.00 and receiving the test package I registered and sent the sample to the address that was printed…
Personal information breach and poor customer service
I had purchased covid test for departure the UK. Contacted the company asking when should post the test and been…
Bad service
I came on the 19th of June from Saudi Arabia and had requested before I arrived from Prenetics COVID 19…